privacy policy

Privacy policy

The administrator of personal data responsible for their processing is:

Jokers Tattoo LTD
590 Kingston Road
London
SW20 8DN
United Kingdom
Company Number - 10376217
VAT No.  GB256 2582 91
Contact with us: 07754726221
E-mail: shop@jokerstattoo.co.uk

Thank you for your interest in our online store. Protecting your privacy is very important to us. Below you will find detailed information on how to handle your data.

1. Access data and hosting

You can visit our websites without providing personal data. Whenever a website is accessed, the server automatically only saves the so-called server logs, e.g. the name of the requested file, your IP address, date and time of the request, the amount of data transferred and the Internet service provider making the request (so-called access logs) and documents the page visit. This data is analyzed solely to ensure the proper functioning of our website and to improve our offer. The above serves in accordance with Art. 6 section 1 letter f GDPR to secure our legitimate interest in the optimal, correct presentation of our websites and offers.

Hosting

All access data will be deleted no later than one month after the end of your visit to our website.

Website hosting and display services are partly provided on our behalf by our service providers as part of outsourcing data processing. Unless otherwise provided in this privacy policy, all access data and data collected in the forms provided for this purpose on our website will be processed on their servers. If you have any questions about our service providers and the basics of working with them, please contact us. Our contact details can be found in the section "Our contact details and your rights".

2. Collection and processing of data for contract execution and contact purposes

2.1 Data processing for the purposes of contract performance

We process the personal data you voluntarily provide when placing an order in order to perform the contract (including inquiries regarding the processing of claims under warranty for defects or guarantees and the obligation to inform about necessary updates). The legal basis in this respect is Art. 6 section 1 letter b GDPR. Mandatory fields are marked as such because they concern data that is necessary to process the order and without providing it, we will not be able to process it. What data is collected results directly from the forms into which the data is entered.

Further information regarding the processing of your data, in particular regarding the transfer of data to our service providers for the purpose of order processing, payment and shipping, can be found in the following sections of this privacy policy. After completing the contract, the processing of your data will be limited, and after the expiry of the storage periods required under tax regulations and the Accounting Act, this data will be deleted (Article 6(1)(c) of the GDPR), unless you expressly consent (Article 6 section 1(a) of the GDPR) to further use this data for other purposes or we reserve the right to further use it in legally permitted cases, of which we inform you in this privacy policy.

Goods management system

We also use an external goods management system to process orders and execute the contract. Our service providers provide us with services in this area under a data entrustment agreement. If you have any questions about our service providers and the basis of our cooperation with them, please contact us. Contact details can be found in the section "Our contact details and your rights".

2.2 Customer Account

If pursuant to Art. 6 section 1 letter a GDPR, you will give your consent to create a customer account - we will process your personal data necessary for this purpose. They will also be used for future orders on our website. Your customer account may be deleted at any time. For this purpose, please send a message to our contact address indicated in the section "Our contact details and your rights" or use the appropriate function in your customer account settings. After deleting your customer account, the processing of your data will be limited, and after the storage periods specified in tax regulations and the Accounting Act, this data will be deleted (Article 6(1)(c) of the GDPR), unless you expressly consent (Article 6(1)(a) of the GDPR) to the further use of this data or in accordance with in accordance with applicable law, we reserve the right to further use the data for other purposes, of which we inform you in this privacy policy in such a situation.

2.3 Data processing for contact purposes

As part of communication with the customer, we process personal data in order to process your inquiries (Article 6(1)(b) of the GDPR). You provide us with this data voluntarily when contacting us (e.g. via the contact form or e-mail). Mandatory fields are marked as such because they concern data that is necessary to process your query. What data is collected results directly from the forms into which the data is entered. After your inquiry has been fully processed, your data will be deleted unless you expressly consent (Article 6(1)(a) of the GDPR) to further use of this data for other purposes or we reserve the right to further use it in legally permitted cases, as described in such a situation, we inform you in this privacy policy.

3. Data processing for the purpose of delivery

In order to perform the contract (Article 6(1)(b) of the GDPR), we transfer your data to the forwarding company you selected in the ordering process, which has been commissioned to deliver the ordered products.

4. Data processing for the purpose of making payments

In order to make payments in our online store, we cooperate with external service providers handling electronic online payments and transfer your data to the payment processing company you selected in the ordering process. The above is for the implementation of the contract (Article 6(1)(b) of the GDPR).

Data processing to prevent fraud and optimize payments

In some situations, we may provide our service providers with additional information that may be used by them along with the information necessary to complete payment. These service providers then act on our behalf as processors and provide us with services in the field of fraud prevention and optimization of payment processes (e.g. invoicing, analysis of rejected payments, accounting support). Pursuant to Art. 6 section 1 letter f GDPR, this serves our legitimate interests in protection against abuse and fraud and in the effective management of payments.

5. Marketing channels: email

If you subscribe to our newsletter, based on your consent (Article 6(1)(a) of the GDPR), we will use the data you provide to send our newsletter electronically on a regular basis.

You can unsubscribe from the newsletter at any time. For this purpose, please send a message to our contact address indicated in the section "Our contact details and your rights" or use the link included in the newsletter to unsubscribe from the list of recipients. After unsubscribing from the list of newsletter recipients, we will delete your e-mail address, unless you expressly agree. You have expressly consented (Article 6(1)(a) of the GDPR) to the further use of this data for other purposes or, in accordance with applicable law, we reserve the right to further use the data, of which we inform you in this privacy policy in such a situation.

Sending an invitation to leave a purchase review

If you have consented to this during or after placing the order (Article 6(1)(a) of the GDPR), we will use your e-mail address to send you an electronic invitation to evaluate the purchase made in our store. Opinions/ratings are issued via the feedback system we use. You can withdraw your consent at any time by sending a message with information about the withdrawal of consent to our contact address indicated in the section "Our contact details and your rights". Alternatively, you can also use the link unsubscribing from the list of newsletter recipients included in the message inviting you to giving an opinion.

Invitations to submit reviews are sent by our service providers providing services in this area. If you have any questions about our service providers and the basis of our cooperation with them, please contact us. Contact details can be found in the section "Our contact details and your rights".

6. Cookies and similar technologies

General Information

To make your visit to our website more attractive and to enable you to use its key functions, we use technological tools, including the so-called cookies. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the web browser session, i.e. after closing it (so-called session cookies). Other cookies are stored on your end device and enable us to recognize your browser the next time you visit the website (so-called persistent cookies).

Privacy protection of end devices
When using our online offer, we use technologies that are absolutely necessary to ensure the correct and optimal use of the necessary functions of our website. In this respect, storing information on the user's end device or accessing information that is already stored on the user's end device does not require the user's consent.

For functions that are not strictly necessary, storing information on the user's end device or accessing information already stored on the user's end device requires the user's consent. Please note that in the absence of consent, some functions or elements of the website may not be fully available. Any consent given by the user remains valid until the consent is withdrawn, the settings are configured or the relevant settings are reset on the end device.

Other cases of data processing using cookies and other technologies

We use technologies that are absolutely necessary to ensure the correct and optimal use of the necessary functions of our website (e.g. shopping cart function). These technologies process data such as your IP address, time of visit to the website, information about your device and browser, as well as information about the use of our website (e.g. the contents of the shopping cart). This serves in accordance with Art. 6 section 1 letter f GDPR to pursue our legitimate interest in the optimal presentation of our offer.

In addition, we also use technological tools to fulfill legal obligations to which we are subject (e.g. to prove receipt of consent to the processing of your personal data), as well as for web analytics and internet marketing. Further information on this, including the relevant legal basis for data processing, is provided in the following sections of this privacy policy.

In the auxiliary menu of your web browser you will find explanations on changing cookie settings. They are available at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have given us your consent to use certain technological tools (Article 6(1)(a) of the GDPR), you may withdraw your consent at any time. To withdraw your consent, please contact us via the contact address provided in the section "Our contact details and your rights".

7. Use of cookies and similar technological tools

Provided you have given your consent (Article 6(1)(a) of the GDPR), we use the cookies and other similar technological tools of external service providers indicated below on our website. After achieving the purpose of processing and ending the use of a given technological tool, the data collected as part of the use of these tools will be deleted. Your consent may be withdrawn at any time. Detailed information on the possibility of withdrawing consent and your right to object can be found in the section "Cookies and similar technologies". Further information can be found on the websites of the individual service providers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us. Contact details can be found in the section "Our contact details and your rights".

7.1 Use of Google services

We use the technological tools set out below from Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information collected automatically by Google technologies regarding the use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the US. Our cooperation is based on standard data protection clauses adopted by the European Commission. If your IP address is processed as part of the use of Google technological tools, your address will be shortened before being stored on Google servers thanks to activated IP anonymization. Only in exceptional cases will the full IP address be sent to a Google server and shortened there. Unless otherwise specified for individual Google technologies described in this privacy policy, data processing is carried out on the basis of an agreement concluded with Google for the joint control of personal data in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in privacy policy on the Google website.

Google Analytics

To analyze the use of our website, we use Google Analytics - a web analytics tool from Google, which automatically processes your data for this purpose (IP address, time of visit to the website, information about the device and browser, as well as information regarding the use of our website). ) and creates pseudonymized user profiles on their basis. Cookies may be used for this purpose. Your IP address is generally not combined with other data collected by Google. Data processing as part of the Google Analytics service takes place on the basis of a data entrustment agreement concluded with Google.

Google Ads

With the help of Google Ads, we promote our website in search results and on third-party websites. For this purpose, a file will be automatically saved on your device when you visit our website remarketing cookies by Google, which, based on the pages you visit, enables the display of advertisements based on your interests by processing your data (IP address, time of visit to the website, information about the device and browser, as well as information regarding the use of from our website). Further data processing only takes place if you have activated the advertising personalization option in your Google account settings. In such a case - if you are logged in to Google at the same time during your visit to our website, Google will use your data together with the data collected as part of the Google Analytics service in order to create and define the so-called lists of target groups for remarketing purposes on various devices.

We use a tool for web analytics purposes Google Ads Conversion Tracking, to measure and analyze your behavior when you visited our website via an advertisement within the Google Ads tool. For this purpose, cookies may be used and data processed such as: IP address, time of visit, information about the device and browser, as well as information regarding the use of our website, e.g. visit to the website or registration to the newsletter. Pseudonymous user profiles are then created based on this data.

Google reCAPTCHA

In order to protect against spam and prevent abuse and misuse of our online forms (e.g. using malicious bots), the Google reCAPTCHA tool has been integrated with our website, which processes your data for this purpose (IP address, time of visit to the website, information about the device and browser, as well as information regarding the use of our website) and based on them, using JavaScript scripts and cookies, analyzes your use of our website. Personal data you enter in individual form fields on our websites will not be read or saved.

Google Fonts

In order to ensure consistent presentation of content on our websites, the "Google Fonts" script is integrated with our website, which processes your data (IP address, time of visit to the website, information about the device and browser, as well as information regarding the use of our website ). We have no influence on the above data processing by Google.

YouTube Video Plugin

In order to integrate third-party content using the YouTube video plug-in, the following data is processed by Google when playing the video: IP address, time of visit, information about the user's device and browser.

7.2 Use of Facebook Services

Facebook Pixel

We use the Facebook Pixel tool provided by Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). The scope of functionalities of the Piksel Facebook tool that we use is indicated below. The Facebook pixel automatically collects and stores data (your IP address, time of visit to the website, information about your device and browser, as well as information regarding the use of our website, e.g. visit to the website or registration to the newsletter). Pseudonymous user profiles are then created based on this data.
For this purpose, when you visit our website, the Facebook Pixel saves a cookie on your device, which enables your browser to be automatically recognized when you visit other websites using a pseudonymized Cookie ID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to your use of the website, in particular for the purposes of advertising personalization. Information collected automatically by Facebook technologies about your use of our website is usually transferred to a Facebook, Inc. server. 1601 Willow Road, Menlo Park, California 94025, USA and stored there. In relation to the USA, the European Commission has not issued a decision confirming the adequacy of data protection. To the extent that data transfers to the USA are our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information on data processing by Facebook can be found in Facebook's privacy policy.

8. Social media

8.1 Social media plugins: Facebook (Meta), Instagram (Meta)

Our website uses the so-called plugins (buttons) of social networking sites. These plug-ins are available via an HTML link, which ensures that when you visit our website containing such plug-ins (buttons), an automatic, direct connection to the servers of the operator of a given social networking site is not established. After clicking on one of the buttons (plug-in), a new browser window will open displaying the page of a given social networking site, where you can confirm the use of a given button, e.g. "Like" or "Share".

8.2 Our activity on social networking sites: Facebook, Instagram

If you have given your consent to a given social networking site in this regard (Article 6(1)(a) of the GDPR), when visiting our account/profile on the above-mentioned social networking sites, your data will be automatically collected and stored for web analytics and marketing purposes. Pseudonymous user profiles are created based on this data. They can be used, for example, to post the so-called personalized ads that probably match your interests. Cookies are usually used for this purpose.
Detailed information on the processing and use of your data by individual social networking sites, as well as information on your rights and the possibility of configuring privacy settings, as well as contact details for the purpose of submitting an inquiry, are described in the privacy policies of individual social networking sites linked below. If you need help in this regard, you can also contact us.

Facebook (by Meta) is a social networking service provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). Automatically processed information regarding your activity and use of our Facebook fan page (by Meta) is usually transferred to a server of Meta Platforms Ireland, Inc., 1 Hacker Way, Menlo Park, California 94025 in the USA and stored there . In relation to the USA, the European Commission has not issued a decision confirming the adequacy of data protection. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing when visiting a fan page on Facebook (by Meta) takes place in accordance with Art. 26 GDPR based on joint arrangements between the joint controllers, which are available here. Further information regarding the processing of your personal data when visiting a Facebook fan page (information regarding the page statistics function) is available here.

Instagram (by Meta) is a social networking service provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). Automatically processed information about your activity and use of our Instagram fan page account is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025 in the USA and stored there. In relation to the USA, the European Commission has not issued a decision confirming the adequacy of data protection. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing as part of visits to the fan page account on Instagram (by Meta) takes place in accordance with Art. 26 GDPR based on joint arrangements between the joint controllers. Further information regarding the processing of your personal data when visiting a Facebook fan page (information regarding the page statistics function) is available here.

9. Our contact details and your rights

9.1 Rule of Law

Persons whose data are processed have the following rights:

• in accordance with art. 15 GDPR: the right to obtain information about data processing to the extent specified in this article;
• in accordance with art. 16 GDPR: the right to rectify your incorrect or incomplete personal data;
• in accordance with art. 17 GDPR: the so-called "right to be forgotten", i.e. the right to delete your personal data stored with us, unless further processing is necessary:
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest;
  • to establish, pursue or defend claims;
• in accordance with art. 18 GDPR: the right to restrict the processing of personal data, provided:
  • the accuracy of this personal data is disputed by you;
  • the processing is unlawful and you oppose their deletion;
  • we no longer need the personal data, but you need it to establish, pursue or defend claims;
  • you filed pursuant to Art. 21 objection to data processing;
• in accordance with art. 20 GDPR: the right to receive the data provided to us in a structured, commonly used and machine-readable format and to have it transmitted to another controller;
• in accordance with art. 77 GDPR: the right to lodge a complaint with the supervisory authority (the President of the Personal Data Protection Office "UODO").

9.2 Contact Us

If you have any questions regarding the collection, processing and use of your personal data, as well as to request information, rectification, restriction of processing or deletion of data and to withdraw consents granted or to object to the use of certain data, please contact the data controller directly. indicated at the beginning of this privacy policy.